Shipping & Returns Policy
SHIPPING POLICY
Free Standard Shipping
At Sutton Family Skin Care, we are pleased to offer FREE STANDARD DOMESTIC SHIPPING. We ship via USPS, unless otherwise noted.
Alaska & Hawaii Shipping Charges
Residents of Alaska & Hawaii will be charged an additional $25 per order. We cannot guarantee timely shipping to these locations.
International/Canada/PO Boxes & APO/EPO Orders
We do not ship to these locations at this time.
Overnight & Express Shipping
Overnight & Express shipping is available on orders placed before noon, EST, Monday-Friday. All orders placed over the weekend will be processed on Monday. Please call for a quote.
Processing Time
Orders received between Monday and Friday are processed in 4-6 business days. Orders received on Saturday and Sunday will go into the system for processing on Monday.
Please Note: If you have any questions or concerns about your order, please contact us toll-free at 888-272-5788 or email us at info@SuttonFamilySkinCare.com.
RETURNS POLICY
We will gladly replace any defective or damaged product as well as product received incorrectly. We will be replace these items at our expense. All defective/damaged/incorrect order claims must be made within 30 days of receipt of merchandise for a replacement. Please call us toll-free at 888-272-5788 to receive your RMA #. Replacements without an RMA may not be replaced.